What Owners Say After the Piece Comes Back

I brought in a pre-owned Seiko I had just bought from an online forum to check the condition. Ahmad returned it four days later with a two-page report showing rate in five positions, the amplitude reading, and a note that the crown gasket was beginning to harden. Nothing dramatic, but it told me exactly what to expect and whether the price I paid was reasonable. Worth every ringgit.

June 2025

The bracelet on my husband's watch had stretched out over five years of daily wear and the clasp was catching. Siew Liang did the sizing and refinishing and it came back looking very close to how it would have been from the shop. The written note listing the pins and spring bars that were changed was something I hadn't seen from other workshops — small detail, but it shows care. Bench time was six working days, which is what they said it would be.

June 2025

My Seiko Sumo had been used in the sea every few months for several years, and I wanted the seals properly checked rather than just trusted. The dive watch service took about six weeks. I received a pressure test sheet with the exact depth and result, a bezel alignment record, and timing traces before and after. The 24-month coverage period is a bonus. Communication during the wait was straightforward — they sent an update around the halfway point without me having to ask.

May 2025

Brought in a vintage movement from the seventies that needed a decision — service or sell. The assessment report answered that clearly. The rate in two positions was acceptable, the amplitude was on the lower end, and the movement showed no major wear. That was useful information to have in writing. I am keeping the watch and will likely book the full service in a few months when I am ready to commit the RM 3,640. Good value for what you get at the assessment stage.

July 2025

I come across on weekends when service is needed. The bracelet refinishing on my Omega was done well — the brushed and polished sections are kept separate which is harder to do than it sounds. My one comment would be that the wait was seven working days, which was at the longer end of what was quoted (five to eight), but it was within the stated range so not a complaint. Would return.

June 2025

My father's watch had not been serviced in over ten years. I brought it in for the assessment first so I could understand the condition before committing to a full service. The report was written clearly enough that I could explain to my father what was found. We then booked the dive watch service; the RM 430 was credited as promised. The piece came back with everything documented. My father was very pleased.

May 2025